Refund Policy

Effective July 24, 2024

Registered Through RTC Connection Centre

RTC Connection Centre is unable to provide refunds on registered programs. Please confirm you can commit to a full series (to the best of your ability) before submitting group registrations. If you have extenuating circumstances arise in your life, you can request special exemption by emailing rtcstrathmore@gmail.com and request deferral of your registration to the next cohort or event. In the event that an offering is cancelled, you will receive a full refund. Note that it can take up to 5-7 business days to show refunds on your card.

Registered Through Third Party Provider

RTC Connection Centre values collaborative events with community members who share in our mission and vision. At times, workshops and events may be delivered at the Centre by other individuals and businesses. If you registered for your event or series through a third party, please direct any questions regarding refunds to them directly.